Privacy policy

This privacy policy (the “Privacy Policy“) describes how Pick N Dazzle B.V. (“Pick N Dazzle” or “we“, “our“, “ours“, the “Company”) processes your personal data in connection with the use of www.pickndazzle.com (the “Site“).

WHAT IS PERSONAL DATA

Personal Data is any information that relates to an identified or identifiable living individual (such as email address, name, age, date of birth, phone number etc.) (“Personal Data”).

PERSONAL DATA WE COLLECT 

We collect the Personal Data that you provide us directly or is collected through the use of the Site.

Information that you provide to us

When you create a profile, we collect your:

• Name and surname
• Email address

In addition, we collect information part of your Beauty Profile:

• Date of birth
• Sex
• Details of your appearance: type of hair, skin, nails; cosmetic problems; preferred style for the look
• Data about your consumer purchasing trends (the type of products that are most commonly bought, what brands they like or would like to use)

When you place an order using the Site, we collect:

• Delivery address
• Phone number

When posting content (text, images, photos, messages, comments, or other content) to our Site, the information will be stored on our servers and other users on the Site will be able to see it if posted visibly to users, such as the photos in “Our Loving Customers” on the Site.

The Company does not receive or store any information to the Cardholder when paying a product on the Company's Site using a debit / credit card payment method. This data is processed by the online payments service provider.

By using our Site you have the opportunity to register with it through your Facebook profile. If you choose this option, you will be directed to the Facebook Admin page, where you will be notified about the transmission of your data to Pick N Dazzle. You can view the Facebook privacy policy by following this link: https://www.facebook.com/about/privacy

 

Information that we collect from third parties

We may receive information about you from other sources. We can add this information to the information we have already collected from you through our services to improve them.

Information provided through social networks

You can share your social network profile with us (Facebook, Instagram, etc.). By doing so, you allow us to access some of your information contained in your account (for example, account information and profile photo). We may receive this information from your social network account, and this information can be imported into the services we provide. Our services also allow you to share information through such profiles, such as referrals. You acknowledge and agree that you are solely responsible for the use of social network accounts and that it is your responsibility to review the terms of use and privacy policy of the provider of such social networks. We will not be responsible for: (i) the availability or accuracy of such social networks; (ii) the content, products or services on or availability of such social networks; or (iii) your use of such social networks. You can remove your social network profile information through the Site or Beauty Profile settings, as appropriate, at any time. If you disconnect from the social network you used to provide the Services on the Site, the social network data and the e-mail account data provided by the social network will be deleted from our active databases.

In addition to the above data, we may collect and subsequently process certain information about your surfing behavior on our website to personalize your online experience and make suggestions that are tailored to your profile:

• data about your activity / browsing our website;
• information from your visits to this Site, including the type of browser and operating system you use, access time, pages viewed, URL clicks, your IP address, and pages that you visited before and after navigating on this site.

We invite you to learn more in this regard by reading the section on processing below.

FOR WHAT PURPOSES WE USE YOUR PERSONAL DATA AND ON WHAT GROUNDS

To the extent permitted by applicable law, we may use Personal Data:

• Providing Pick N Dazzle services to your benefit

This general purpose may include, where appropriate, the following

• creating and managing a profile on the Site;
• processing of orders, including, but not limited to, acceptance, validation, shipping and invoicing of orders;
• resolving issues related to cancellation of orders or any other issues related to orders, purchased goods or services;
• returning the products in accordance with the legal provisions;
• reimbursement of the value of the products in accordance with the legal provisions;
• Providing support, including answering your questions about your orders or the goods and services on the Site.

The processing of your data for these purposes is in most cases necessary for the conclusion and performance of a contract between Pick N Dazzle and you. Additionally, the implementation of these purposes requires processing under applicable law, including tax and accounting legislation.

• Improving our services

We would always like to offer you the best shopping experience online. For this purpose, we can use certain information about your buyer behavior, invite you to fill in satisfaction surveys after completing an order, or conduct directly, or with partners, market research, and other research.

We base these activities on our legitimate business interests by always ensuring that your fundamental rights and freedoms are unaffected.

• Marketing

We would like you to always be aware of the best offers for the products / services you are interested in. In this regard, we may send you all kinds of messages via e-mail / SMS / mobile push / webpush channels that contain general and thematic information, information on similar products or products that are complementary to those purchased by, information about offers and promotions, and other business communications such as market research and consumer opinion polls, and we can present personalized recommendations on the Site. In order to provide you with information of interest to you, we may use certain information about your buyer behavior (for example, products / products that have been added to the list of desirable products) to create an account. We always guarantee that this processing is done in compliance with your rights and freedoms and that the decisions taken in connection with them do not have any legal consequences for you and do not substantially affect you in a similar way.

In most cases, we require your prior consent to send you marketing messages. You can change your mind and withdraw your consent at any time by:

• Using the "Unsubscribe" link in the messages you receive from us; or by
• contacting us using the contact details below.

In certain situations, we can base our marketing activities on our legitimate interest in promoting and developing our business. In any case, when we use your information about our legitimate interests, we take care and take the necessary measures to ensure that your fundamental rights and freedoms are not affected. However, at any time, using the tools described above, you may terminate the processing of your Personal Data for marketing purposes and we will respond to your request.

• Protecting our legitimate interests

There may be cases in which we use or transmit information to protect our rights and our commercial activities. These may include:

• measures to protect the Site and the users of the Site against cyber-attacks;
• measures to prevent and detect attempts at fraud, including the transmission of information to competent public authorities;
• measures to manage various other risks.

The main reason for these types of processing is our legitimate interest in protecting our business by making sure that we ensure that all the measures we undertake ensure a balance between our interests and your fundamental rights and freedoms.

In addition, in some cases, our processing is based on legal provisions such as the obligation to protect the goods and the values provided by the applicable legislation in this respect.

On our website we can process information using cookies and similar technologies under the Cookie Policy below.

FOR HOW LONG WE STORE YOUR PERSONAL DATA

As a rule, we store your Personal Data while you have an account on the Site. You may always ask us to delete certain information or to close your account and we will respond to this request by retaining certain information, even after the account is closed when the applicable law or legitimate interests impose it.

SENSITIVE INFORMATION

We do not collect or otherwise process sensitive data (e.g. information relating to racial or ethnic origin, political opinions, religion or other beliefs, health status, criminal past, or trade union membership) included in special categories Personal Data in the General Data Protection Regulation. In addition, we do not wish to collect or process data of minors under the age of 16.

TO WHOM WE MAY DISCLOSE YOUR PERSONAL DATA

As the case may be, we may transmit or give access to some of your Personal Data to the following categories of recipients:

• courier service providers
• payment / banking service providers
• marketing / telemarketing service providers
• market research service providers
• IT service providers
• other companies with whom we can develop joint programs to market our goods and services.

If we are legally bound or if this is necessary to protect our legitimate interests, we may disclose certain Personal Data to the public authorities.

We guarantee that access to your data by private third-party parties is governed by the legal provisions on the protection of Personal Data and the confidentiality of information on the basis of contracts concluded with them.

INVITATIONS

We allow you to invite your friends to sign up for services provided through the Site by sharing a link via the social networks, email, phone or other means, or by sending invitations via the Site Forwarding page. If you choose to upload your contacts to the Site, we will receive and store the information for these contacts and use them to send invitations on your behalf when you choose to do so. When you direct someone through our Site, your referral will include your name and, if you've shared with us, your photo.

SECURITY

We are committed to ensuring the security of Personal Data by implementing appropriate technical and organizational measures while complying with industry standards.

Despite the measures we apply to protect your Personal Data, we are aware that the transmission of information over the Internet or other public networks is not completely safe, and there is a risk that data may be reviewed and used by unauthorized third parties. We can not take responsibility for these vulnerabilities of systems that are not under our control.

YOUR RIGHTS

The General Privacy Protection Regulation recognizes a number of rights in relation to your Personal Data. You may request access to your data, correction of errors in our files, and / or raise objections to the processing of your Personal Data. You can also exercise your right to appeal before the competent supervisory authority or the court. As the case may be, you may also have the right to request the deletion of your Personal Data, the right to limit the processing of your data and the right to data portability.

To exercise your rights, you can contact us using the contact details listed below. Please consider the following if you wish to exercise these rights:

Identity. We are seriously addressing the confidentiality of all records containing Personal Data. For this reason, we ask that you send us your requests regarding these records using your email address listed on your Site Account. Otherwise, we reserve the right to verify your identity by requesting additional information to confirm your identity.

Fees. We will not charge a fee for the exercise of any rights with respect to your Personal Data, except when your request for access to information is unreasonably, repeatedly or superfluously repeated, in which case we will charge a reasonable amount. We will inform you about any applicable fees before considering your request.

Response time. We plan to respond to all valid requests within one month, except when the request is particularly complex or if you have made more requests, in which case we will respond within a maximum of two months. We'll let you know if we'll need more than a month. We may ask you to provide us with additional information. This will help us to act faster and reduce the time to respond to your request.

Third-party rights. We will not respond to a request if it adversely affects the rights and freedoms of other data subjects.

Access. You can ask us:

• to confirm that we process your Personal Data;
• provide a copy of this data;
• to provide you with information about your Personal Data, such as the data we have, how we use it, who we reveal it to, whether we pass it abroad, how we protect it, how long we protect it, what rights you have, how you can submit an appeal, where we have acquired your data, as far as information has not been provided to you by this notice.

Correction. You may ask us to correct or supplement your inaccurate or incomplete Personal Data.

We may try to verify the data inaccuracies before correcting them.

Deletion of data. You may ask us to delete your Personal Data, but only if:

• it is no longer necessary for the purposes for which it was collected; or
• you have withdrawn your consent (if the processing of the data is based solely on consent); or
• exercise a legitimate right of objection; or
• it has been unlawfully processed; or
• there is a legal obligation in this respect.

We have no obligation to honour your request for deletion of your Personal Data if processing is required:

• to fulfil a legal obligation; or
• to establish, exercise or protect a legal claim.

There are certain other circumstances in which we are not obliged to comply with your request for data deletion, even though these are the most likely circumstances in which we may decline your claim.

Please be aware that the process of deleting data and deleting the Site Account with all data and documents associated with it is an irreversible process.

Restrict data processing. You may ask us to restrict the processing of your Personal Data, but only if:

• its accuracy is being challenged (see Data Correction section) to be able to verify its accuracy; or
• processing is illegal, but you do not want the data to be deleted; or
• it is no longer necessary for the purposes for which it was collected, but we still need to identify, exercise or defend a legal claim; or
• you have already exercised the right of objection and you are checking whether the dominance of our rights is still in place.

We may continue to use your Personal Data as a result of a restriction request:

• if we have your consent; or
• to establish, exercise or defend a legal claim; or
• to protect the rights of Code Agents or any other person or entity.

Data portability. You may ask us to provide your Personal Data in a structured, widely used and machine-readable format, or you may request that it is directly transferred to another data operator, but only if:

• the processing is based on your agreement or the conclusion of a contract with you; and
• processing is carried out automatically.

Right of objection. You may object at any time, for reasons related to your particular situation, to the processing of your Personal Data based on our legitimate interests if you believe that your fundamental rights and freedoms dominate these interests.

You may also object at any time to processing your data for direct marketing purposes (including creating accounts) without giving us any reason, in which case processing will be terminated as soon as possible.

Making automated decisions. You can ask us not to be the subject of a decision based solely on automatic processing, but only when that decision:

•  has legal consequences for you; or
•  affects you in a similar way and to a great extent.

This right is inapplicable if the decision taken after the automatic decision has been taken:

• is needed for execution and fulfillment of a contract with you;
• is permitted by law and there are adequate safeguards for your rights and freedoms; or
• is based on your explicit consent.

Right to file a complaint with your local supervisory authority. You have the right to complain to the local authority on the processing of your Personal Data.

In the Netherlands, the contact details of the supervisory authority for the protection of Personal Data are as follows:

Dutch Data Protection Authority

Autoriteit Persoonsgegevens

Postbus 93374

2509 AJ DEN HAAG

Телефон: +31 70 888 85 00

 

In Romania, the contact details of the supervisory authority for the protection of Personal Data are as follows:

National Supervisory Authority For The Processing Of Personal Data

B-dul G-ral. Gheorghe Magheru no. 28-30, 1st district, postal code 010336, Bucharest, Romania

Телефон: +40 318 059 211 или +40 318 059 212;

E-mail: anspdcp@dataprotection.ro

 

In Bulgaria, the contact details of the supervisory authority for the protection of Personal Data are as follows:

Commission for Personal Data Protection

2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria

Phone: + 359 2 915 35 18

E-mail: kzld@cpdp.bg

 

Without prejudice to your right to contact the supervisor at any time, please contact us in advance, and we promise that we will do our utmost to resolve your issues by mutual agreement.

THIRD PARTY SITES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which these Sites contain a link. The inclusion of a link on this site does not imply endorsement of the linked site by us. 

We are also not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including in connection with any Personal Data you disclose to other organizations through or in connection with our social media pages.

 

COOKIE POLICY

What is a cookie?

The cookies are small text files for temporarily storing information about user actions, preferences, or other activity when visiting a website. They are retained on a computer or mobile device used by the user for a certain amount of time, depending on their type.

The cookies help make the website more user-friendly because they save users the need to set their preferences each time, they visit the site or move from one page to another. Cookies allow the website to function seamlessly, track down irregularities, and identify opportunities to optimize the way it provides information and communicates with users.

What cookies do we use?

We use two types of cookies: session and permanent. Session cookies are temporary files that remain in the terminal until the end of the user session or closing the application. Permanent cookies remain on the user's terminal for the time defined by the cookie parameters or until they are deleted manually by the user.

How Cookies are used by this Site

Visiting this Site may leave the following types of cookies:

- Cookies strictly required for the Site to work

- Analysis cookies

- Advertising cookies. For more information, pls read  Google’s Privacy & Terms site

Cookies and / or other such strictly needed technologies are essential to the proper functioning of the Site, being given by your device when you enter the Site or as a result of actions performed on the Site, as the case may be. You can set your browser to block Cookies, but in this case, some tabs on the Site will not work properly.

Blocking of Cookies

If you want to block cookies, certain features of the Site will be suspended, and this may cause some malfunctions or errors in the use of our site. For example, blocking cookies may prevent you from:

- buying online

- identifying when signing in to your account

If you agree to these restrictions and want to block cookies, keep in mind the following: Most browsers are set by default to accept cookies, but you can change your settings to block some or all of the cookies from the appropriate browser settings.

Useful links and additional information

If you want to learn more about cookies and what they use, we recommend the following links:

Microsoft Cookie Guide

All About Cookies

Youronlinechoices

 

DATA CONTROLLER

The data controller for the information you provide or that we collect pursuant to this Privacy Policy is: Pick N Dazzle B.V., a company registered in the Commercial Register of the Netherlands under number 60701161, with VAT number NL854022569B01, address: Herengracht 282, Amsterdam 1016 BX, Netherlands

HOW TO CONTACT US

If you have questions regarding our Privacy Policy, you can contact us directly on email: info@pickndazzle.com.

 

UPDATING OUR PRIVACY POLICY

We may update our Privacy Policy. The latest version is always available on our Site. We will report any substantial changes to the Privacy Policy, such as the purpose of use of your Personal Data, the identity of the data controller, or your rights.